Privacy Policy

Last updated: June 4, 2026

Vidh Labs Private Limited ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our applications available on the Google Play Store, including the Vidh Parents application ("Parents App") and the Vidh Hub staff application ("Vidh Hub" or "Staff App"). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Unless a section states otherwise, Sections 1–10 apply to the Parents App. Section 11 applies only to Vidh Hub (Staff App) and describes our collection, use, disclosure, sharing, and retention of face data.

1. Developer Information and Contact

If you have any questions about this Privacy Policy or our data practices, please contact us at:

• Email: appsupport@vidh.co
• Website: https://www.vidh.co

2. Information We Collect

• Personally Identifiable Information (PII): such as name, email address, phone number, and parent or guardian details.
• Student-related data: including learning progress, attendance, grades, and personalized learning preferences.
• Device Information: such as device type, operating system, and app usage data.
• Location Information: approximate location data only if you grant permission.
• Communications: any messages or feedback you provide through the App.

We do not collect photos, videos, audio files, SMS, call data, financial information, or other sensitive data through the Parents App unless explicitly stated and consented. Face data collected through Vidh Hub is described in Section 11.

3. How We Use Your Information

• To provide and personalize educational content and learning experiences for your child.
• To facilitate communication between parents, students, and educators.
• To improve our App’s functionality and user experience through analytics.
• To comply with legal obligations and protect against fraud or security threats.
• To respond to your inquiries and provide customer support.

4. Data Sharing and Third Parties

We do not sell or rent your personal data to third parties. We may share your information with trusted third-party service providers who assist us in operating the App, such as cloud hosting and analytics providers, under strict confidentiality agreements.
We may also disclose your data if required by law or to protect our rights.

5. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include encryption, secure servers, and regular security assessments.

6. Data Retention and Deletion

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
If you create an account within the App, you have the right to request deletion of your account and all associated personal data. You can do this by contacting us at appsupport@vidh.co or through the account settings in the App if available.
Upon deletion, we will erase your data unless retention is necessary for legitimate reasons such as legal compliance or fraud prevention.

7. Children’s Privacy

Our App is designed for parents and may collect data related to children under parental supervision. We comply with applicable laws regarding children’s data privacy, including the Children’s Online Privacy Protection Act (COPPA).
We do not knowingly collect personal information from children under 13 without verifiable parental consent.

8. Your Rights and Controls

You have the right to:

• Access, correct, or update your personal information.
• Withdraw consent where applicable.
• Request restriction of processing or data portability.
• Object to certain data processing activities.

To exercise these rights, please contact us at appsupport@vidh.co.

9. Consent and Prominent Disclosure

Before collecting any personal or sensitive data, the App will provide clear, prominent disclosures explaining what data is collected and why, and will request your explicit consent through affirmative action (such as tapping “Accept”).

11. Vidh Hub (Staff Application) — Face Data

This section applies only to the Vidh Hub staff application. It explains how we collect, use, disclose, share, and retain face data (facial images and derived facial recognition data used to verify identity) when you use Vidh Hub for staff attendance and related school operations.

11.1 Collection and Use of Face Data

With your explicit consent, Vidh Hub may collect face data when you enroll your face profile or mark attendance using the device camera. We use face data solely to verify your identity, record staff attendance, and prevent fraudulent check-ins at the educational institution that employs or engages you. We do not use face data for advertising, marketing, or unrelated profiling.

11.2 Sharing and Disclosure of Face Data

We do not sell or rent face data. We may share face data only as follows: (a) with your school or institution's authorized administrators for attendance and workforce management within that institution; (b) with trusted service providers (such as cloud hosting providers) who process data on our behalf under strict confidentiality and data-processing agreements, solely to operate and secure Vidh Hub; and (c) when required by applicable law, regulation, or legal process, or to protect the rights, safety, and security of users and the platform. We do not share face data with third parties for their own independent marketing or analytics purposes.

11.3 Where Face Data Is Stored

Face data is stored on secure servers operated by Vidh Labs or our contracted cloud infrastructure providers. Data is transmitted using encryption in transit and protected using industry-standard access controls and encryption at rest. Storage locations may include secure data centers in India or other jurisdictions where our service providers operate, consistent with our data security practices in Section 5.

11.4 Retention of Face Data

We retain face data only for as long as necessary to provide attendance and identity-verification services for your active staff account at the institution, or as required by law or legitimate institutional record- keeping obligations. When your staff account is deactivated or you request deletion, we will delete or anonymize your face data within a reasonable period, unless retention is required for legal compliance, dispute resolution, or fraud prevention. .

11.5 Consent for Face Data

Before Vidh Hub collects face data, the App will display a clear, prominent disclosure describing what face data is collected, how it is used, where it is stored, how long it is retained, and with whom it may be shared. Face data is collected only after you provide explicit consent through an affirmative action (such as tapping "Accept" or completing face enrollment).

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the App and on our website. Your continued use of the App after changes constitutes your acceptance of the updated policy.